Returns & Exchanges
We want you to love your home and our planet, so if you are not 100% satisfied with your Blueland products, we offer a 30-day return policy for all starter kits and supplies. Our goal is to make the process as sustainable and seamless as possible for our community.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to begin the process within 30 days of delivery.
Prepare Your Package
Securely pack the items in their original packaging; we encourage reusing the eco-friendly shipping box your order arrived in.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once received at our facility, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing